1. Introduction

Welcome to Blitz of Battle. This Privacy Policy explains how Sanam Games ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our mobile game Blitz of Battle (the "Game") and our website (collectively, the "Services").

Blitz of Battle is developed by Forgemasters and published by Sanam Games. Sanam Games acts as the data controller for all personal information collected through the Services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Data Controller Contact Information

For privacy-related inquiries, please contact us at the email address above.

3. Information We Collect

3.1 Information You Provide

When you use our Services, you may provide us with:

• Username and avatar selection
• Email address (for customer support inquiries)
• Communications with customer support
• Feedback and content shared on social media or Discord

3.2 Information Collected Automatically

When you use the Game, we automatically collect:

• Account identifier (automatically generated)
• Device information (device type, operating system, unique device identifiers)
• Gameplay data (match history, statistics, progression, rank, heroes owned)
• Social features data (friends list, team memberships)
• In-game communication (emoji-based messages)
• IP address and approximate location
• App usage data (session duration, features used)
• Crash logs and performance data

3.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Platform providers (Apple App Store, Google Play) for purchase verification
• Advertising partners for attribution and analytics purposes

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Create and manage your account
• Enable multiplayer features, matchmaking, and social interactions
• Process in-app purchases and transactions
• Respond to customer support requests
• Send push notifications (gameplay and promotional, with your consent)
• Analyze usage patterns to improve gameplay experience
• Detect, prevent, and address fraud, cheating, and security issues
• Measure advertising effectiveness and optimize marketing campaigns
• Comply with legal obligations

5. How We Share Your Information

We may share your information with the following categories of recipients:

5.1 Service Providers

We work with third-party service providers who assist us in operating the Services. These providers include:

• Analytics providers (for game performance analysis)
• Attribution and measurement partners (for advertising effectiveness)
• Customer support platforms
• Cloud hosting providers
• Advertising networks (for serving relevant advertisements)

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

5.2 Platform Providers

We share information with Apple (App Store) and Google (Google Play) as necessary to process purchases and verify transactions.

5.3 Other Players

Certain information is visible to other players, including your username, avatar, rank, statistics, and heroes. When you add friends or join teams, your information will be visible to those connections.

5.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Storage and International Transfers

Your information is processed and stored on servers located in the United States, with additional servers in Europe and Asia to optimize matchmaking and gameplay performance.

If you are located in the European Economic Area (EEA), United Kingdom, Brazil, or other regions with data transfer restrictions, your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country. We implement appropriate safeguards, including standard contractual clauses approved by relevant authorities, to protect your information during such transfers.

7. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy. Specific retention periods are:

8. Your Rights and Choices

8.1 Account Deletion

You may request deletion of your account and associated data by contacting our customer support through the in-app support feature or by emailing hi@sanamgames.com. Account deletion will be processed within 30 days of your request. Please note that some information may be retained as required by law or for legitimate business purposes.

8.2 Push Notifications

You can manage push notification preferences through your device settings or within the Game settings. You may opt out of promotional notifications while continuing to receive gameplay-related notifications.

8.3 Advertising Preferences

You can limit ad tracking through your device settings. On iOS, go to Settings > Privacy > Tracking. On Android, go to Settings > Google > Ads. Please note that this may affect your experience with personalized advertisements.

8.4 Access and Portability

You may request access to your personal information or a copy of your data by contacting us at hi@sanamgames.com. We will respond to your request within the timeframes required by applicable law.

9. Regional Privacy Rights

9.1 European Economic Area (GDPR)

If you are located in the EEA, you have the following rights under the General Data Protection Regulation:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Our legal bases for processing include: performance of contract, legitimate interests, consent, and compliance with legal obligations.

9.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to non-discrimination for exercising these rights

We do not sell personal information as defined under CCPA. To exercise your rights, contact us at hi@sanamgames.com.

9.3 Brazil Residents (LGPD)

If you are located in Brazil, you have rights under the Lei Geral de Proteção de Dados (LGPD), including the right to: confirmation of processing, access to data, correction of incomplete or inaccurate data, anonymization or deletion of unnecessary data, data portability, information about sharing with third parties, information about the possibility of denying consent, and revocation of consent.

9.4 Canada Residents (PIPEDA)

If you are located in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access your personal information and challenge its accuracy.

9.5 Saudi Arabia Residents (PDPL)

If you are located in Saudi Arabia, you have rights under the Personal Data Protection Law (PDPL), including the right to be informed about data collection, access your data, request correction or destruction of data, and withdraw consent.

10. Children's Privacy

Blitz of Battle is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13 years of age, please do not use the Services or provide any personal information.

If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you should review this Privacy Policy with your parent or guardian and obtain their consent before using the Services.

If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us at hi@sanamgames.com.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

12. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website.

We use the following types of cookies:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage
• Marketing cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

For significant changes, we may provide additional notice through in-app notifications or email (if you have provided your email address).

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: